oqqee Terms and Conditions
This page describes in detail all the terms, policies and rules for using the oqqee platform. Please read the complete terms and conditions carefully before registering an account.
General Terms
These terms and conditions form a binding legal agreement between the oqqee platform and its users. By using the platform you are considered to have agreed to all of these terms.
Welcome to oqqee. Please read these terms and conditions fully before using this website and its related services. This document defines the relationship, rights and responsibilities between you and the oqqee platform.
From the moment these terms take effect, any use of oqqee services will be taken as your full acceptance of these terms. If you disagree with any part of these terms, please refrain from using our services.
1.1 Definitions
- "Platform" refers to the oqqee website, app and all its services.
- "User" or "You" refers to any person who has registered or is using the platform.
- "Account" refers to the personal account registered on the platform.
- "Wallet" refers to the virtual balance held in your account.
- "Bonus Funds" refers to additional funds granted under various promotions.
1.2 Applicability
These terms apply to users in Bangladesh. All oqqee services, gaming activities, financial transactions and customer support are governed by these terms. Using any section of the platform is evidence of agreement to these terms.
Account Registration and Eligibility
Important: oqqee is for persons aged 21 and above only. Registration by minors is strictly prohibited.
2.1 Eligibility to Register
To open an account on oqqee you must meet the following conditions:
- You must be 21 years of age or older.
- You must be a resident of Bangladesh.
- You may have only one account in your name.
- You must not reside in any area where online gaming is legally prohibited.
- You must have a valid Bangladeshi mobile number and a banking or mobile financial service account.
2.2 Registration Process
At the time of registration you must provide accurate, complete and up-to-date information. Providing false or misleading information may result in immediate account termination and forfeiture of any balance.
2.3 Account Verification (KYC)
As part of oqqee's security and fraud prevention policy, an account verification (Know Your Customer) process may be initiated at any time. The following documents may be requested for verification:
- National ID card (NID) or a copy of passport.
- Mobile financial service account verification details.
- Bank statement or proof of transaction.
Withdrawals may be temporarily suspended until verification is complete.
2.4 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. Giving any other person access to your account is prohibited. You are responsible for all activity carried out through your account.
Deposits and Withdrawals
3.1 Deposit Methods and Limits
oqqee currently accepts deposits through the following mobile financial services: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳200.
- Minimum deposit: ৳200 per method.
- The maximum daily deposit limit is set by oqqee and may change.
- Deposited funds will be reflected in the account after verification.
- Providing the correct reference number at the time of deposit is mandatory.
3.2 Withdrawal Conditions
The minimum amount for a withdrawal is ৳800. Withdrawals are generally processed within 15 minutes to 2 hours. However, in special circumstances verification may cause delays.
- Minimum withdrawal: ৳800.
- Withdrawals can only be made through the same method used for the deposit (same mobile financial service account).
- Wagering requirements must be met before bonus funds can be withdrawn.
- Withdrawals may be suspended until verification is complete.
3.3 Transaction Verification
oqqee reserves the right to suspend or cancel any suspicious transaction. Large transactions may be subject to additional verification under the Anti-Money Laundering policy.
Standard withdrawal time: 15 minutes to 2 hours (Bangladesh Standard Time, UTC+6).
Bonuses and Promotions
4.1 Welcome Bonus
oqqee offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus the following conditions must be met:
- The bonus option must be activated before claiming the bonus benefit.
- To withdraw bonus funds, the total bonus amount must be wagered 15 times (wagering 15x).
- The welcome bonus applies only once per account.
- The validity period for using the bonus is limited — if the wagering requirement is not met within the specified time the bonus may be cancelled.
4.2 Ongoing Promotions
oqqee regularly offers various promotional offers. Each promotion has its own terms and conditions, which are detailed on the relevant promotion page.
4.3 Bonus Abuse
oqqee is alert to misuse of the bonus system. The following activities will be considered bonus abuse and may result in account closure and forfeiture of bonuses:
- Claiming bonuses by creating multiple accounts.
- Placing low-risk strategic bets to meet bonus requirements.
- Coordinating with others to take advantage of bonuses.
- Claiming bonuses by providing false information.
4.4 VIP Program
oqqee's VIP program has three tiers that provide additional benefits to regular players:
- Bronze: Weekly cashback of up to 0.3%.
- Silver: Weekly cashback of up to 0.7%.
- Gold: Weekly cashback of up to 1.0%.
Higher tiers can be reached by staying consistently active and increasing engagement with the platform. Full details of VIP benefits are provided separately.
Gaming Rules and Fairness
5.1 Gaming Policy
All games on oqqee are operated using a neutral and verifiable Random Number Generator (RNG) technology. Each game result is completely independent and does not depend on previous results.
5.2 Sports Betting Rules
The following rules apply when betting on cricket, football, basketball and other sporting events:
- Betting odds are variable and may be updated until the event starts.
- Once a bet is confirmed it cannot be cancelled (unless the match is cancelled).
- If a match is cancelled the bet amount will be refunded.
- oqqee is not responsible for any losses caused by technical delays in live betting.
- A bet may be cancelled if match fixing or fraudulent activity is suspected.
5.3 Technical Issues
If a game result is incomplete due to a technical error or server issue, the bet on that game will be considered void and the relevant amount will be returned to the account. oqqee will not provide any additional compensation for losses due to technical reasons.
5.4 Fraud and Cheating Prevention
Any fraudulent activity on the oqqee platform, including the use of software bots, game manipulation or gaining an advantage by any dishonest means, is strictly prohibited. If such activity is detected the account will be immediately closed and all balances will be forfeited.
Account Closure and Suspension
6.1 Closure by User
You may request to close your account at any time. To make a request, contact the support team via live chat or email. Any pending withdrawals will be processed before the account is closed.
6.2 Suspension or Closure by oqqee
oqqee reserves the right to suspend or permanently close any account in the following circumstances:
- Any violation of these terms and conditions.
- Fraudulent activity or bonus abuse.
- Providing false information or identity fraud.
- Failure to cooperate with account verification.
- Money laundering or suspicious financial activity.
- An account being operated by a minor or ineligible person.
6.3 Balance of Suspended Accounts
If an account is closed due to a breach of terms, bonus funds and any amounts earned through fraud will be forfeited. However, the return of legitimately deposited principal funds will be considered on a case-by-case basis.
Responsible Gambling
oqqee believes that gambling is a form of entertainment — it should not be a source of income. We give the highest priority to responsible gaming.
7.1 Setting Limits
Users can set the following limits from their account:
- Daily, weekly or monthly deposit limits.
- Daily or weekly betting limits.
- Single session time limits.
- Voluntary temporary break (Cooling-off period).
- Self-Exclusion (Self-exclusion).
7.2 Self-Exclusion Policy
If any user feels that their gambling is getting out of control, they can activate self-exclusion through the support team. Once activated, the account will be completely locked for a specified period.
7.3 Minor Protection
oqqee is committed to preventing minors from using the platform. Parents should use parental control software on their devices and keep account information out of reach of their children.
To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy & Security
8.1 Data Collection & Use
oqqee stores users' personal information with the highest level of security. Collected data is used only for the following purposes:
- Account management and verification.
- Financial transaction processing.
- Providing customer support.
- Prevention of fraud and money laundering.
- Compliance with applicable laws and regulations.
8.2 Data Protection
oqqee uses SSL encryption and modern security technology to protect your data. Personal information is not shared with third parties, except where required by legal obligation.
For more details about our privacy policy, visit our Privacy Policy page.
8.3 Cookie Usage
oqqee uses cookies to improve the user experience on the website. By continuing to use the platform, you are considered to have consented to the use of cookies.
Limitation of Liability
Online gaming and betting carry financial risk. Only wager money that you can afford to lose.
9.1 General Liability
oqqee accepts no liability for the following:
- Financial losses from gaming or betting.
- Game interruptions caused by internet connection issues.
- Delays in third-party services (payment gateways).
- Account information falling into the hands of others.
- Temporary disruptions due to technical errors or system updates.
9.2 Maximum Compensation Limit
In the rare event that oqqee is required to provide compensation, the amount of such compensation will not exceed the actual deposited balance in the relevant user's account.
9.3 Force Majeure
oqqee will not bear any liability for service disruptions caused by natural disasters, government restrictions, cyber attacks, or any other uncontrollable circumstances.
Changes to Terms
10.1 Right to Change
oqqee reserves the right to change, amend, or update these rules and terms at any time. Users will be notified in advance of significant changes where possible.
10.2 Effect of Changes
Continued use of the platform after changes to the terms will be considered as your agreement to the new terms. If you do not agree to the updated terms, you may request to close your account.
10.3 Dispute Resolution
Any dispute relating to these terms will first be addressed through the oqqee support team. To contact support, use 24/7 live chat or email [email protected].
10.4 Previous Terms
Upon this version coming into effect, all previous versions will be considered void. The latest terms will always be available on this page.
If you have any questions about these terms, email [email protected] or contact us via 24/7 live chat.
For ages 21+ only
All services of oqqee are for individuals aged 21 years or older only. Play responsibly — stay within your limits.